Under the general supervision of the Operations EVP, Operational Project Manager position manages projects with both technical and non-technical components, within the Operations division. This position also manages communication and projects between the other divisions within Company.
General responsibilities include but are not limited to:
The position is typically expected to consist of the following allocation, though these can vary:
Key/Essential Functions: Manage meetings and communications required to efficiently implement projects on a timely basis. Understand, document and communicate both business and system processes, for the purpose of creating new processes or modifying existing ones. Gather requirements, design, develop, maintain and support Operations teams, create documentation necessary to support further development and use of the applications, train users by creating diagrams, videos, pdf's, etc. Help with implementation of new software or upgrade existing software applications. Available to attend some meetings or conference calls outside of normal business hours, in order to accommodate leadership availability of overseas resources.
Other General Responsibilities: General Project Management support between various disciplines: Operations, Clinical, Customer Care, Sales/Marketing.
Knowledge / Skills / Abilities:
Physical Requirements: Must be able to lift 30 lbs.