Essential Duties:
Under the general supervision of the Shared Services Manager, the Shared Services Coordinator is responsible for working with all parties inside SuperCare Health and all outside vendors to ensure that tasks assigned are completed in the time frame allotted and to the quality expectation given and to the expectation of SuperCare Health.
Responsibilities:
- Primary point of contact with outsourced resources for claims and posting tasks.
- Communicate with all parties any and all updates to policy and procedure concerning claims, posting, and mail.
- Maintain and update weekly stats for Manager
- Create and maintain a binder with all payer requirements to ensure documentation exists for each payer as applicable.
- Work with internal and external entities to ensure all claims are being submitted timely and correctly
- Work with payers to as needed to get them converted from paper to EDI, where applicable
- Monitoring the batches in piggy for manual and pending posting batches
- Allocate the work assigned to the outsource team
- Responsible for daily reconciliation of batches created to posted batches, reporting to manager daily on outstanding balances.
- Troubleshoot missing EOB’s from payment batches to obtain and resolve, per policy
- Performs other duties, as assigned
Work Experience Requirements:
- Familiarity with current rules and regulations of insurance companies
- Excellent communication and customer relations skills
- Detail oriented
What SuperCare Health is About
"SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes.
Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.
Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.
We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.``
Connect With Us!
Company Website https://supercarehealth.com/
Company Business Hours - 8:30 AM – 5:30 PM PST
LinkedIn https://www.linkedin.com/company/273667/admin/
Twitter https://twitter.com/SuperCareHealth
Facebook https://www.facebook.com/SuperCareHealth/
Instagram https://www.instagram.com/supercarehealth/
Cassandra Breeden - Talent Acquisition LinkedIn